Documentation, Tariff Classification & Regulatory Support

Customs Clearance

Customs issues rarely start at the border. They start with documentation, classification and timing. WISTS prepares and checks the detail up front, engages the relevant authorities and parties, and connects customs activity to the wider cargo journey.

What this service covers

Managed detail, end to end

  • Document preparation, verification and submission
  • Tariff classification guidance and supporting information
  • Permit, certificate and regulatory requirement coordination
  • Query, inspection and stop management with the relevant parties
  • Duty and VAT calculation support for planning purposes

Ideal for

  • Importers managing regulated or classification-sensitive goods
  • Exporters of mining commodities and industrial products
  • Businesses that have experienced customs delays or penalties

Frequently asked

Questions clients ask us

Can WISTS guarantee that cargo will not be stopped or inspected?
No provider can guarantee that. Customs authorities may select any consignment for inspection. What WISTS can do is prepare accurate documentation, respond quickly and keep you informed throughout.
Do you handle customs for cargo forwarded by someone else?
Yes. Customs clearance can be arranged as a standalone service or as part of a wider WISTS solution.

Let's talk about your next movement

Tell us about your cargo, route and deadlines. An experienced member of our team will come back to you with practical options.